Support

Contact OVLIGHT

Email or WhatsApp us. Tell us what you need, and include the details below so we can help in one reply.

About an order

  • Your order number
  • The lamp and option you ordered
  • What you need: tracking, a change, a cancellation

Before you buy

  • The lamp you are looking at
  • Your question: size, options, a custom photo
  • For projects: quantity, destination and target date

Damaged or not working

  • Your order number
  • Clear photos of the lamp and the parcel, or a short video
  • Keep all packaging until we reply

About a custom photo lamp

  • Drum or Column
  • Your photo as an attachment, in its original size
  • What you would like to ask: layout, several photos, text
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Reach us

Before sending anything back, please contact us first. Shipping · Returns · Warranty · Privacy