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Choose your options (such as color) and quantity on the lamp’s page, then select Add to cart. Review your cart and select Checkout to pay securely via Shopify checkout.

Options such as color, shade color, base color or style are shown on each lamp’s page. The price, photo and availability update as you choose; an option that is sold out is crossed out and cannot be added.

Buy now takes the lamp, option and quantity you selected straight to checkout. Anything already in your cart stays there for later.

Visa, Mastercard, American Express, Discover, PayPal, Shop Pay and Google Pay. The methods available for your order are confirmed at checkout.

Checkout and payment are handled securely by Shopify. You enter your delivery address and payment there; card details are never entered on a product page. Shipping and taxes are calculated at checkout.

All prices are in US dollars (USD).

If you have a discount code, enter it in the order summary at checkout.

Contact us as soon as possible with your order number. Some lamps are prepared shortly after purchase, so a change may not be possible once an order has entered production or shipped. Refund policy

Your photo is sculpted into the shade as fine relief. Switched off, it is a white textured shade; switched on, the photograph appears in the light. Each lamp is made to order from your photo.

Yes. On the Drum or Column page, choose a photo, frame it and turn the lamp in a 3D preview. The preview runs on your device; your photo is not uploaded from this site.

You can preview your custom lamp design now. Custom ordering is temporarily unavailable.

A clear original with the subject easy to see and enough space around faces. Avoid screenshots, heavy filters and very dark photographs. JPG, PNG or WebP. Photo guide

The Drum ($189) is a wide shade on a tall wood base, 20.8″ H × 9.5″ W × 9.5″ D, with room for a group photo. The Column ($169) is a slim upright cylinder, about 13″ tall, best for one portrait.

Ask us before ordering. We do not assume a request is possible until we have looked at the lamp and what you want.

Personalized lamps are made with your image, so they are not eligible for change-of-mind returns. Damaged, defective or incorrect lamps are covered: contact us with your order number and clear photos. Returns & order issues

Shipping to US addresses is free, with tracking. Destinations outside the US and any costs are shown at checkout.

Each order is processed before it ships, and made-to-order photo lamps need extra time. Current processing and delivery estimates are in our Shipping policy. Need a lamp by a specific date? Ask us before you order.

Available destinations and costs are shown at checkout. International orders may be subject to customs duties, VAT or import taxes set by the destination country. Shipping & delivery

You receive a tracking number by email once your order ships. If the status is unclear, contact us with your order number.

Contact us as soon as possible. An address can be changed before the order has a tracking number; once one has been assigned, it can no longer be changed.

Contact us first with your order number, the lamp and the reason, and we will send return instructions. Ready-made lamps in original condition have 30-day risk-free returns; details are in our Refund policy.

Personalized lamps are made with your image, so they are excluded from change-of-mind returns. If one arrives damaged, defective or incorrect, contact us and we will look at it with you.

Contact us promptly (the time limit is in the Refund policy) with your order number and clear photos of the lamp and the parcel. Keep all packaging until we have reviewed it. We will arrange a replacement, repair or refund depending on the situation.

After we receive and inspect your return, approved refunds go back to your original payment method. Your bank or payment provider may take additional time to post it.

Yes. OVLIGHT lamps carry a limited warranty against manufacturing defects, including structural defects, electrical component failure and LED malfunction under normal use. It does not cover accidental damage, misuse, improper handling or unauthorized modification. Warranty & product support

Send your order number, a short description of the problem and clear photos or a short video. We will tell you what happens next for your lamp. Please contact us before sending anything back.

Try the steps in Troubleshooting: reseat the pre-installed bulb, try another outlet, and check the cord near the dimmer switch. If it still does not work, send us your order number and a photo or video.

Each product page lists the size and materials beside the price, and most pages show a size drawing among the photographs. Not sure a lamp fits? Send us the space and we will help.

Yes, send us the models, quantities, destination and target date. We review each inquiry before anything is agreed. Trade & projects

Email ovlight2026@outlook.com or message us on WhatsApp. For an order, include your order number. For a product question, tell us which lamp you are looking at.